Is Twilio down?
55/100 WeatherSignal severity
Partially Degraded Service
Category: Communications
Source updated: 5:45:23 PM · WeatherSignal checked: 5:50:31 PM
Source: Twilio status page
Active incidents
Straight from the provider's official status page
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil
Impact minor · Status identified · Started 10/16/2026, 2:44:36 PM · Updated 10/16/2026, 5:45:23 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Official incident pageDelayed A2P Campaign Approvals
Impact minor · Status investigating · Started 10/16/2026, 5:24:58 PM · Updated 10/16/2026, 5:33:35 PM
Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
Official incident pageSMS Delivery Delays and Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs to Multiple Networks in Czech Republic
Impact minor · Status investigating · Started 10/16/2026, 5:16:42 PM · Updated 10/16/2026, 5:16:42 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to network subscribers on multiple networks in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Official incident pageSMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States
Impact minor · Status identified · Started 10/16/2026, 4:56:17 PM · Updated 10/16/2026, 4:57:57 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Official incident pageVoice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil
Impact minor · Status identified · Started 10/16/2026, 1:55:00 PM · Updated 10/16/2026, 3:59:47 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Official incident pageVoice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand
Impact minor · Status identified · Started 10/12/2026, 11:53:33 AM · Updated 10/16/2026, 12:23:21 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Official incident pageMMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States
Impact minor · Status investigating · Started 9/26/2026, 3:16:51 AM · Updated 10/16/2026, 11:24:29 AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Official incident pageMMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers
Impact minor · Status investigating · Started 9/4/2026, 9:43:59 AM · Updated 10/14/2026, 7:19:01 AM
Our team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.
Official incident pageSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China
Impact minor · Status monitoring · Started 10/9/2026, 6:42:55 AM · Updated 10/9/2026, 3:35:31 PM
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Official incident page
How this status is produced
WeatherSignal polls https://status.twilio.com on a fixed interval, normalizes the reported indicator into one of seven status levels, and computes a 0: 100 severity from the provider indicator, number of affected components, number of active incidents, and incident duration. No AI decides the severity.
WeatherSignal is not affiliated with Twilio. This page reflects what the provider's own status source reported when WeatherSignal last checked it.