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Is Twilio down?

MINOR DEGRADATION

55/100 WeatherSignal severity

Partially Degraded Service

Category: Communications

Source updated: 2:29:00 AM · WeatherSignal checked: 2:40:04 AM

Source: Twilio status page

Active incidents

Straight from the provider's official status page

  • SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

    Impact minor · Status identified · Started 8/28/2026, 10:38:02 PM · Updated 8/29/2026, 1:46:55 AM

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Delays from Twilio to I.C.E Costa Rica

    Impact minor · Status monitoring · Started 8/22/2026, 6:01:44 PM · Updated 8/29/2026, 1:02:04 AM

    We have observed a recovery in SMS delivery from Twilio to I.C.E network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico

    Impact minor · Status identified · Started 8/27/2026, 10:17:37 PM · Updated 8/29/2026, 12:48:50 AM

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Delays from Twilio to Ooredoo Kuwait

    Impact minor · Status identified · Started 8/28/2026, 9:56:19 PM · Updated 8/29/2026, 12:45:58 AM

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Official incident page
  • Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United Kingdom

    Impact minor · Status monitoring · Started 8/27/2026, 11:43:30 AM · Updated 8/29/2026, 12:45:29 AM

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

    Official incident page
  • Voice Call Failures From Twilio Phone Numbers to Bulgaria

    Impact minor · Status identified · Started 8/28/2026, 11:36:52 PM · Updated 8/29/2026, 12:44:25 AM

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Failures from a Subset of Twilio Alphanumeric and Long Codes to LIME Cayman Islands

    Impact minor · Status identified · Started 8/28/2026, 9:38:56 PM · Updated 8/29/2026, 12:43:07 AM

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Delays and Failures from Twilio to Megafon Tajikistan

    Impact minor · Status identified · Started 8/28/2026, 7:00:05 AM · Updated 8/29/2026, 12:33:20 AM

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Failures from Twilio to Datora Brazil

    Impact minor · Status monitoring · Started 8/28/2026, 6:54:34 PM · Updated 8/29/2026, 12:14:52 AM

    We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Tigo Colombia

    Impact minor · Status identified · Started 8/28/2026, 8:40:52 PM · Updated 8/28/2026, 11:55:22 PM

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

    Official incident page
  • MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

    Impact minor · Status identified · Started 8/26/2026, 2:48:57 PM · Updated 8/28/2026, 11:38:34 PM

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Official incident page
  • Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong

    Impact minor · Status identified · Started 8/28/2026, 10:33:05 AM · Updated 8/28/2026, 10:48:18 PM

    Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Hong Kong Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Official incident page
  • Message Logs Performance Issues

    Impact none · Status monitoring · Started 8/28/2026, 6:35:21 PM · Updated 8/28/2026, 8:25:45 PM

    We have identified an issue with Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

    Official incident page
  • SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador

    Impact minor · Status identified · Started 8/21/2026, 9:20:12 PM · Updated 8/28/2026, 6:28:14 AM

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

    Official incident page
  • SMS Delivery Failures from Twilio to Dukagjjni Kosovo

    Impact minor · Status investigating · Started 8/21/2026, 4:15:44 PM · Updated 8/21/2026, 4:15:44 PM

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Official incident page

How this status is produced

WeatherSignal polls https://status.twilio.com on a fixed interval, normalizes the reported indicator into one of seven status levels, and computes a 0–100 severity from the provider indicator, number of affected components, number of active incidents, and incident duration. No AI decides the severity.

WeatherSignal is not affiliated with Twilio. This page reflects what the provider's own status source reported when WeatherSignal last checked it.

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